Merry Christmas and Happy New Year
May we wish all of you a Merry Christmas and Happy New Year 2016!
Author: wamp-IT writer
Responsive design for ticket helpdesk solution – FAQ
In this article, we talk about Response Design for FAQ in helpdesk solutions. Although Frequently Asked Questions (FAQ) or Knowledgebase is an optional feature in our ticket helpdesk, it is highly advisable to make use of it to effectively… Continue Reading
Responsive design for ticket helpdesk solution – Check Ticket Status
In this article, we talk about Response Design for Check Ticket Status in helpdesk solutions. With this function, users or customers can check for their own ticket status quickly. In order to enforce data security, ticket details will not be immediately… Continue Reading
Responsive design for ticket helpdesk solution – Open New Ticket
In this article, we talk about Response Design for Open New Ticket in helpdesk solutions. With this function, users can create a new ticket when they have questions, issues, enquiries or complaints. Firstly, users should select the most relevant “Help Topic”. It will… Continue Reading
Responsive web of ticket helpdesk solution for mobile device
As mobile devices getting popular and common for business users, we have responsive web version of our online demo available for public evaluation. It is specifically designed for mobile screens, namely smartphones and tablets. With responsive web design, our solution… Continue Reading
Ticket Helpdesk How-To: Open New Ticket and Check Status
Here below we do a simple walk-through on how to open a new ticket and check ticket status in our ticket helpdesk web solution. We will cover 4 key areas: One-Stop Web Portal Open a New Ticket Check Ticket Status Knowledgebase… Continue Reading
Happy Deepavali 2015!
Happy Deepavali 2015! May the festival of lights, bring a world of sparkling joy, happiness and contentment to you, to last you the whole year through.
Helpdesk on the cloud for business enterprise
We have seen strong interests from small to medium business clients, both locally and regionally for helpdesk on the cloud solutions. SaaS “Software as a Service” is the trend nowadays. Cloud computing model of business applications has obvious advantage over… Continue Reading
Full color silkscreen printing on glass
In early 2015, we have been in charge of a commercial product project for a famous Malaysian celebrity. One of the items was the silkscreen printing of glass bottles for their perfume products. The requirement was to do high quality full color permanent printing… Continue Reading
Happy Mid-Autumn Festival 2015
To all our Chinese friends, Happy Mid-Autumn Festival 2015!