System admin functionality is always one of the crucial functionalities in any business solutions. Respective system administration reports facilitate as important tools to allow proper management. This will, in return, ensure the smooth and continuous operations as a result. … Continue Reading
Web survey, in short, is a very cost-effective, an automated approach in collecting customer feedback. With our survey engine running on the cloud, we assist clients to publish their customer feedback collection forms. This online web survey automates the… Continue Reading
We are glad that Wamp Multimedia Sdn Bhd has completed enforcing SSL certificates for our websites starting 2017. As a result of the implementation of HTTPS secure connections, we are offering everyone increase online security when visiting our websites. … Continue Reading
Helpdesk in Singapore! Our cloud-based helpdesk solutions are going beyond Malaysia! We have been offering our cloud-based helpdesk solutions to our clients in Singapore. Taking advantage of the cloud-model, our helpdesk solutions certainly runs well to serve clients basically anywhere… Continue Reading
Why clients may still consider self-hosted, on-premise helpdesk for their businesses? Our ticket helpdesk solution primarily runs on the cloud for most of our clients. It effectively minimizes the IT overheads and hardware investments for our customers. However, there… Continue Reading
Do you still think “helpdesk” is only for IT department, or technical support or engineering services? If you do, there is a misconception for sure. Some businesses are not clear what other operations or departments of theirs can benefit… Continue Reading
Starting 2017, to further streamline our after sales service and improve our technical support for the cloud helpdesk solutions customers, we have rolled out a re-engineered Support Request Portal. Below is a screenshot of the mobile-friendly web site: All our customers… Continue Reading
Cloud computing has been hot cakes in recent years. It is getting more momentum in businesses worldwide. Software-as-a-Service (SaaS) have gained very strong foothold for businesses of all sizes simply because of flexibility, and cost efficiency. Therefore, we often… Continue Reading
Redesigned Responsive Website Customer-Ticket.com is pleased to announce a newly redesigned, responsive website at http://www.customer-ticket.com/ to cater our customers and potential customers who are using mobile devices. The redesigned website serves our goal to deliver an easy-to-use experience for all… Continue Reading
We launch a series of new reports for our ticket helpdesk solutions. Same as previous reports, new reports can anytime be generated with real-time data, right from inside our ticket helpdesk web solution. Available file formats include PDF (document), HTML (web… Continue Reading