How to Efficiently Manage Customer Service Issues and Improve Customer Satisfaction?

improve customer service

How Incident Ticketing System helps to Efficiently Manage Customer Service Issues and Improve Customer Satisfaction? Most business managers agree support and service operations are essential to a business. Top-tier service leads to higher customer loyalty and customer retention, thus driving stronger and… Continue Reading

Enterprise web solutions at customer-ticket.com

enterprise web solutions

With our IT initiatives, Customer-Ticket.com , we have been introducing an enterprise web solutions mainly to help improve the responsiveness, efficiency and quality of customer service in any client-facing businesses. It typically happens in many businesses that their customers are… Continue Reading

Customised PU leather box with hotstamping and emboss

pu leather box - puteri gunung ledang

Hotstamping and emboss on a PU leather box. This is a high value project which we have been in charge of.   It is a Blu-Ray high definition entertainment product for the Malaysian film “Puteri Gunung Ledang“.   While this… Continue Reading

CD and DVD replication for financial institutions in malaysia

cd dvd replication duplication

Banks, insurance companies and financial institutions in general are decent users of optical disc replication services.   They usually have a significant workforce scale, very often over different geographical locations. Reliable distribution of information, standard operating procedure (SOP), electronic files,… Continue Reading