Student Service Helpdesk Go-Live! We have successfully rolled out our helpdesk solution for a private education organization recently. Thousands of students can now easily contact their Student Service & Support by submitting tickets on their smartphones. Online Project Implementation This… Continue Reading
For education institutions like universities and colleges, there are a large number of students. It also contains a significant number of academic and non-academic staff. The volume of communications itself always makes it very challenging to manage. As such, emails and… Continue Reading
Do you still think “helpdesk” is only for IT department, or technical support or engineering services? If you do, there is a misconception for sure. Some businesses are not clear what other operations or departments of theirs can benefit… Continue Reading