How Incident Ticketing System helps to Efficiently Manage Customer Service Issues and Improve Customer Satisfaction? Most business managers agree support and service operations are essential to a business. Top-tier service leads to higher customer loyalty and customer retention, thus driving stronger and… Continue Reading
Are you letting your customers fill in paper feedback forms? We help our clients design, publish and host customer survey(s) and feedback forms online. It’s the business and IT trend now that companies do not buy software or hardware for… Continue Reading
With our IT initiatives, Customer-Ticket.com , we have been introducing an enterprise web solutions mainly to help improve the responsiveness, efficiency and quality of customer service in any client-facing businesses. It typically happens in many businesses that their customers are… Continue Reading
Cloud computing is now in an offering to corporate clients. We offer an online ticket helpdesk solutions, under the brand of Customer-Ticket.com. In short, it is offered as a software as a service (SaaS) to our customers. Through the national… Continue Reading